Beyond Bureaucracy : Towards Sustainable Governance Informatisation /

This book examines the role of bureaucracy in modern technologically advanced societies, the traditional models of governance, and the potential of information technology to fundamentally change and improve governance. In the area of public-domain governance, information and communication technologi...

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Bibliographic Details
Corporate Authors: SpringerLink Online service
Group Author: Paulin, Alois A; Anthopoulos, Leonidas G; Reddick, Christopher G
Published: Springer International Publishing : Imprint: Springer,
Publisher Address: Cham :
Publication Dates: 2017.
Literature type: eBook
Language: English
Series: Public Administration and Information Technology, 25
Subjects:
Online Access: http://dx.doi.org/10.1007/978-3-319-54142-6
Summary: This book examines the role of bureaucracy in modern technologically advanced societies, the traditional models of governance, and the potential of information technology to fundamentally change and improve governance. In the area of public-domain governance, information and communication technologies (ICTs) have empowered public agencies to improve their activities and to strengthen the efficiency of their operations. Technology has enabled optimized transfer of knowledge and information between government agencies, more efficient supervision and control of relationships with citizens, and
Carrier Form: 1 online resource (IX, 375 pages): illustrations.
ISBN: 9783319541426
Index Number: JF1525
CLC: D0
Contents: Part A: Informating Governance -- Part B: Withering of the Bureaucracy? -- Part C: Beyond Bureaucracy -- Part D: Aligning the Consumer Edge -- Part E: Outlook and Research Challenges.