Screen LibraryMeasuring and managing customer satisfaction：going for the gold
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| Main Authors: | |
|---|---|
| Published: |
ASQC Quality Press,
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| Publisher Address: | Milwaukee, Wis. |
| Publication Dates: | c1996. |
| Literature type: | Book |
| Language: | English |
| Subjects: | |
| Carrier Form: | xii, 228 p.: ill. ; 24 cm. |
| ISBN: | 0873893646 (alk. paper) |
| Index Number: | F713 |
| CLC: | F713.5 |
| Call Number: | F713.5/K42/ |
| Contents: | Includes bibliographical references (p. 215-216) and index. |