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The human side of reference and information services in academic libraries : adding value in the digital world /

This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty...

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Bibliographic Details
Main Authors: Farmer, Lesley S. J.
Corporate Authors: Elsevier Science & Technology.
Published: Chandos Publishing,
Publisher Address: Oxford [England] :
Publication Dates: 2007.
Literature type: eBook
Language: English
Series: Chandos information professional series
Subjects:
Academic libraries > Reference services.
Internet in library reference services.
Bibliothe ques universitaires > Services de re fe rence.
Internet dans les services de re fe rence (Bibliothe ques)
LANGUAGE ARTS & DISCIPLINES > General. > General.
Wetenschappelijke bibliotheken.
Inlichtingenwerk (dienstverlening)
Handelen.
Wissenschaftliche Bibliothek > Auskunftsdienst > Aufsatzsammlung.
Auskunftsdienst > Wissenschaftliche Bibliothek > Aufsatzsammlung.
Electronic books.
Online Access: http://www.sciencedirect.com/science/book/9781843342571
Summary: This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty.
Carrier Form: 1 online resource (xxi, 134 pages).
Bibliography: Includes bibliographical references and index.
ISBN: 9781780631004
1780631006
Index Number: Z675
CLC: G252.6
Contents: Technology impact on information needs and behaviours of the academic -- community -- Technology impact on reference and information services staffing -- Technology impact on reference resources -- Technology impact -- on packaging reference and information -- Technology impact on physical access to reference and information services -- Technology impact on intellectual access for reference and information services -- Technology impact on evaluating reference and information services.

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