Screen Library谁偷走了我的客户？ = Who stole my customer: winning strategies for creating and sustaining customer loyalty
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| Main Authors: | |
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| Group Author: | |
| Published: |
北京联合出版公司
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| Publisher Address: | 北京 |
| Publication Dates: | 2016 |
| Literature type: | Book |
| Language: | Chinese |
| Subjects: | |
| Carrier Form: | 11,221页: 图 ; 24cm |
| ISBN: | 978-7-5502-7803-5 |
| Index Number: | F274 |
| CLC: | F274 |
| Call Number: | F274/3184-1 |
| Contents: | 本书阐述如何有效利用客户体验决胜商场，如何实现忠诚度管理的“制度化”，建立使客户能够抵御任何竞争对手诱惑的弹性机制。 |