Managing the customer experience:a measurement-based approach
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Main Authors: | |
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Published: |
ASQ Quality Press,
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Publisher Address: | Milwaukee, Wis. |
Publication Dates: | 2007. |
Literature type: | Book |
Language: | English |
Subjects: | |
Carrier Form: | xv, 112 p.: ill. ; 23 cm. |
ISBN: |
0873897021 9780873897020 (pbk.) |
Index Number: | F713 |
CLC: | F713.55 |
Call Number: | F713.55/W666 |
Contents: | Includes bibliographical references (p. 107-108) and index. |