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Performance driven CRM：how to make your customer relationship management vision a reality

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Bibliographic Details
Main Authors: Brown Stanley A 1946-
Group Author: Gulycz Moosha
Published: J. Wiley,
Publisher Address: Etobicoke, Ont.
Publication Dates: c2002.
Literature type: Book
Language: English
Subjects:
Customer relations > Management
Carrier Form: xx, 272 p.: ; 24 cm.
ISBN: 0470831618
Index Number: F713
CLC: F713.55
F713.53
Call Number: F713.53/B879
Contents: Includes index.

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