Web portals and higher education:technologies to make IT personal

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Bibliographic Details
Main Authors: Katz Richard N
Corporate Authors: Oracle Corporation; KPMG Consulting
Published: Jossey-Bass,
Publisher Address: San Francisco
Publication Dates: c2002.
Literature type: Musical Score Book
Language: English
Edition: 1st ed.
Subjects:
Carrier Form: xxiv, 171 p.: ill. ; 23 cm.
ISBN: 078796171X (alk. paper)
Index Number: G434
CLC: G434
TP393.4-05
Call Number: G434/K199
Contents: "A joint publication of EDUCAUSE and NACUBO. Sponsored by Oracle Corporation and KPMG Consulting."
Includes bibliographical references and index.
It's a bird! It's a plane! It's a-- portal? / Richard N. Katz -- Customer-centered resources / Ed Lightfoot and Weldon Ihrig -- Customer relationship management : a vision for higher education / Gary B. Grant and Greg Anderson -- All about web portals : a home page doth not a portal make / Howard Strauss -- E-business in higher education / Robert B. Kvavik -- The business challenges / Diana Oblinger and Larry Goldstein -- Portal technology opportunities, obstacles, and options : a view from Boston College / Bernard W. Gleason -- Portal technology opportunities, obstacles, and options : a vie