Ethics management in libraries and other information services /

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Bibliographic Details
Main Authors: P erez Pulido, Margarita
Corporate Authors: Elsevier Science & Technology.
Published: Chandos Publishing,
Publisher Address: Cambridge, MA :
Publication Dates: [2018]
Literature type: eBook
Language: English
Series: Chandos information professional series
Subjects:
Online Access: http://www.sciencedirect.com/science/book/9780081018941
Carrier Form: 1 online resource.
Bibliography: Includes bibliographical references and index.
ISBN: 0081018959
9780081018958
0081018940
9780081018941
Index Number: Z678
CLC: G251
Contents: Why Implement Organisational Ethics? --
Context of Sustainability --
Social Responsibility in Organisations --
Ethical Management Model in Organisations --
Case Study --
References --
Individual, Professional and Organisational Ethics --
Public Sector Ethics --
Values --
Ethical Conflicts Resolution and Decisions Making --
Ethical Dimension in Libraries and Other Organisational Information Services --
Deontological Codes of the Profession --
Deontological Code of the Organisation --
Stakeholders Theory --
Elaboration of a Code of Ethics for the Organisation --
Quality Management Contribution to the Ethical Behaviour of the Organisation --
Basic Principles of the Quality Management --
Ethical Implications in the ISO Standards 9001:2008 and 9001:2015 --
Context of the Organisation --
Stakeholders --
Processes --
Leadership --
Planning --
Support --
Operation --
Performance Evaluation --
Improvement --
Ethical Implications of the EFQM Model --
Strategy --
People --
Partnerships and Resources --
Processes, Products and Services --
Customer Results --
People Results --
Society Results --
Key Results --
ISO 26000:2010 Guidance on Social Responsibility: Concept and Practical Application --
Principles of the Social Responsibility --
Accountability --
Transparency --
Ethical Behaviour --
Respect for Stakeholder Interests --
Respect for the Rule of Law --
Respect for International Norms of Behaviour --
Respect for Human Rights --
Social Responsibility Core Subjects --
Organisational Governance --
Human Rights --
Labour Practices --
Environment --
Fair Operating Practices --
Consumer Issues --
Community