QMS conversion : a process approach /
QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of qualit...
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Main Authors: | |
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Corporate Authors: | |
Group Author: | |
Published: |
Butterworth-Heinemann,
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Publisher Address: | New York : |
Publication Dates: | 2002. |
Literature type: | eBook |
Language: | English |
Edition: | [2nd ed.]. |
Subjects: | |
Online Access: |
http://www.sciencedirect.com/science/book/9780080492193 |
Summary: |
QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business ben |
Item Description: | Includes index. |
Carrier Form: | 1 online resource (xi, 176 pages) : illustrations |
ISBN: |
0080492193 9780080492193 |
Index Number: | HD62 |
CLC: | F273.2 |
Contents: | Appendix C: Sample level 3 flow chartsIndex. |