QMS conversion : a process approach /

QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of qualit...

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Bibliographic Details
Main Authors: Hoyle, David
Corporate Authors: Elsevier Science & Technology
Group Author: Thompson, John, 1946
Published: Butterworth-Heinemann,
Publisher Address: New York :
Publication Dates: 2002.
Literature type: eBook
Language: English
Edition: [2nd ed.].
Subjects:
Online Access: http://www.sciencedirect.com/science/book/9780080492193
Summary: QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business ben
Item Description: Includes index.
Carrier Form: 1 online resource (xi, 176 pages) : illustrations
ISBN: 0080492193
9780080492193
Index Number: HD62
CLC: F273.2
Contents: Appendix C: Sample level 3 flow chartsIndex.