The patient revolution : how big data and analytics are transforming the health care experience /
"In 'The Patient Revolution,' author Krisa Tailor--a noted expert in health care innovation and management--explores, through the lens of design thinking, how information technology will take health care into the experience economy. In the experience economy, patients will shift to be...
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Main Authors: | |
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Published: |
John Wiley & Sons, Inc.,
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Publisher Address: | Hoboken, New Jersey : |
Publication Dates: | [2016]. |
Literature type: | Book |
Language: | English |
Series: |
Wiley & SAS business series.
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Subjects: | |
Summary: |
"In 'The Patient Revolution,' author Krisa Tailor--a noted expert in health care innovation and management--explores, through the lens of design thinking, how information technology will take health care into the experience economy. In the experience economy, patients will shift to being empowered consumers who are active participants in their own care. |
Carrier Form: | xix, 195 pages : illustrations ; 24 cm. |
Bibliography: | Includes bibliographical references and index. |
ISBN: |
9781119130000 111913000X |
Index Number: | R855 |
CLC: | R195.1 |
Call Number: | R195.1/T133 |
Contents: | Machine generated contents note: pt. 1 THINK -- ch. 1 Introduction -- Pain Points -- Birth of a Start-up -- Experience Is the Teacher of All Things -- #healthcaretrends -- ch. 2 Insight -- The Experience Blueprint -- Dennis's Story -- Defining My Criteria -- ch. 3 Inspiration -- Learning from Banking -- Learning from Retail -- Learning from Healthcare -- But How Do They Do It? -- ch. 4 Ideation -- The Fun Part -- Healthcare 2020 -- Patient Empowerment -- The Personal Health Cloud |