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客服超级口才训练大全:售前引导+促进成交+增强回头+售后好评

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Bibliographic Details
Main Authors: 李林 (李林编著)
Published: 清华大学出版社
Publisher Address: 北京
Publication Dates: 2018
Literature type: Book
Language: Chinese
Subjects:
Carrier Form: 258页: ; 24cm
ISBN: 978-7-302-50045-2
Index Number: F713
CLC: F713.3
H019
Call Number: F713.3/4449-1
Contents: 本书通过4篇12章专题内容、130个干货技巧、150多个案例解读,教读者轻松掌握客服沟通技巧,在实践中找到更适合的沟通策略。