Harvard business review on negotiation and conflict resolution.

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Bibliographic Details
Published: Harvard Business School Press,
Publisher Address: Boston
Publication Dates: c2000.
Literature type: Book
Language: English
Series: The Harvard business review paperback series
Subjects:
Item Description: Harvard business review.
Carrier Form: v, 228 p.: ; 21 cm.
ISBN: 1578512360 (alk. paper)
9781578512362 (alk. paper)
Index Number: F273
CLC: F273.7
Call Number: F273.7/H339
Contents: Includes bibliographical references and index.
Management of differences / Warren H. Schmidt and Robert Tannenbaum -- The team that wasn't / Suzy Wetlaufer -- Overcoming group warfare / Robert R. Blake and Jane S. Mouton -- Negotiating with a customer you can't afford to lose / Thomas C. Keiser -- Turning negotiation into a corporate capability / Danny Ertel -- When consultants and clients clash / Idalene F. Kesner and Sally Fowler -- Five ways to keep disputes out of court / John R. Allison -- Alternative dispute resolution: why it doesn't work and why it does / Todd B. Carver and Albert A. Vondra.