Harvard business review on negotiation and conflict resolution.
Saved in:
Published: |
Harvard Business School Press,
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Publisher Address: | Boston |
Publication Dates: | c2000. |
Literature type: | Book |
Language: | English |
Series: |
The Harvard business review paperback series |
Subjects: | |
Item Description: | Harvard business review. |
Carrier Form: | v, 228 p.: ; 21 cm. |
ISBN: |
1578512360 (alk. paper) 9781578512362 (alk. paper) |
Index Number: | F273 |
CLC: | F273.7 |
Call Number: | F273.7/H339 |
Contents: |
Includes bibliographical references and index. Management of differences / Warren H. Schmidt and Robert Tannenbaum -- The team that wasn't / Suzy Wetlaufer -- Overcoming group warfare / Robert R. Blake and Jane S. Mouton -- Negotiating with a customer you can't afford to lose / Thomas C. Keiser -- Turning negotiation into a corporate capability / Danny Ertel -- When consultants and clients clash / Idalene F. Kesner and Sally Fowler -- Five ways to keep disputes out of court / John R. Allison -- Alternative dispute resolution: why it doesn't work and why it does / Todd B. Carver and Albert A. Vondra. |