How libraries make tough choices in difficult times : purposeful abandonment /

Contemporary library managers face the need to make difficult choices regarding resource allocation in the modern business environment. How Libraries Make Tough Choices in Difficult Times is a practical guide for library managers, offering techniques to analyze existing and potential services, imple...

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Bibliographic Details
Main Authors: Stern, David, 1956 December 30-
Corporate Authors: Elsevier Science & Technology.
Published: Chandos Publishing,
Publisher Address: Oxford :
Publication Dates: 2013.
Literature type: eBook
Language: English
Series: Chandos information professional series
Subjects:
Online Access: http://www.sciencedirect.com/science/book/9781843347019
Summary: Contemporary library managers face the need to make difficult choices regarding resource allocation in the modern business environment. How Libraries Make Tough Choices in Difficult Times is a practical guide for library managers, offering techniques to analyze existing and potential services, implement best practices for maximizing existing resources, and utilize pressing financial scenarios in order to justify making difficult reallocation decisions. The book begins by asking the fundamental questions of why, what, and how, moving on to look at how to manage expectations and report to both administration and faculty. The book then considers the four 'D's of Do, Delegate, Delay and Drop, before covering project management, and how to understand the mission and objectives of your organisation. The book then focuses on: service quality improvement analyses; identifying underlying issues; reviewing resources; identifying best practice; managing feedback and expectations; and looking at decision making skills and implications. Introduces both philosophies and techniques for decision-making that will help inexperienced library managersProvides resources for a practical orientation to new Service Quality Improvement and Project Management approaches as library managers address a wide range of resource allocation considerationsWritten by a highly experienced practitioner in the field.
Carrier Form: 1 online resource (xvi, 210 pages) : illustrations.
Bibliography: Includes bibliographical references and index.
ISBN: 9781780633671
178063367X
1306176689
9781306176682
Access: Owing to Legal Deposit regulations this resource may only be accessed from within National Library of Scotland. For more information contact enquiries@nls.uk.
Index Number: Z678
CLC: G251
Contents: Considered and effective leadership -- Preparing for analysis -- A few important analysis techniques -- Understanding and utilizing data and statistical reports -- Environmental scans and the power of best practices -- Key management skills that contribute to organizational leadership and direction -- Conclusion: the most important D: do.