Marketing technology as a service : proven techniques that create value /
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Main Authors: | |
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Corporate Authors: | |
Group Author: | |
Published: |
Wiley,
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Publisher Address: | Chichester, West Sussex, United Kingdom : |
Publication Dates: | 2010. |
Literature type: | eBook |
Language: | English |
Subjects: | |
Online Access: |
http://onlinelibrary.wiley.com/book/10.1002/9780470662410 |
Carrier Form: | 1 online resource |
Bibliography: | Includes bibliographical references and index. |
ISBN: |
9780470662410 0470662417 |
Index Number: | HC79 |
CLC: | F276.44 |
Contents: | Technology Companies, Services and Networks -- Marketing Services -- Gaining Strategic Insight into Service Markets -- Internal Perspectives and their Strategic Impact -- Creating and Positioning a Service Brand -- Innovation and New Service Design -- Selling Services -- Marketing and Selling Services to Major Customers -- Communicating with Service Markets -- Service Quality -- Service on the World Stage -- Appendix: Marketing Tools and Techniques. |