Marketing technology as a service : proven techniques that create value /

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Bibliographic Details
Main Authors: Young, Laurie, 1955
Corporate Authors: Wiley InterScience Online service
Group Author: Burgess, Bev
Published: Wiley,
Publisher Address: Chichester, West Sussex, United Kingdom :
Publication Dates: 2010.
Literature type: eBook
Language: English
Subjects:
Online Access: http://onlinelibrary.wiley.com/book/10.1002/9780470662410
Carrier Form: 1 online resource
Bibliography: Includes bibliographical references and index.
ISBN: 9780470662410
0470662417
Index Number: HC79
CLC: F276.44
Contents: Technology Companies, Services and Networks -- Marketing Services -- Gaining Strategic Insight into Service Markets -- Internal Perspectives and their Strategic Impact -- Creating and Positioning a Service Brand -- Innovation and New Service Design -- Selling Services -- Marketing and Selling Services to Major Customers -- Communicating with Service Markets -- Service Quality -- Service on the World Stage -- Appendix: Marketing Tools and Techniques.