Screen Library客服英语 = English for customer care
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| Published: |
北京大学出版社
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| Publisher Address: | 北京 |
| Publication Dates: | 2009 |
| Literature type: | Book |
| Language: | Chinese |
| Subjects: | |
| Carrier Form: | 90页: 图 ; 26cm |
| ISBN: | 978-7-301-14860-0 |
| Index Number: | H31 |
| CLC: | H31 |
| Call Number: | H31/4448-3 |
| Contents: |
全国职业技能英语系列教材 本书以真实的场景、地道的语言展示了用英语与客户有效沟通的技巧，帮助学习者掌握与客户面谈、电话联系和书信沟通的方法和技能。 |