Handbook on business process management .. 2,, Strategic alignment, governance, people and culture

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Bibliographic Details
Corporate Authors: SpringerLink (Online service)
Group Author: Rosemann Michael, 1967-; Brocke Jan vom.
Published: Springer,
Publisher Address: Berlin London
Publication Dates: 2010.
Literature type: Book
Language: English
Subjects:
Online Access: http://dx.doi.org/10.1007/978-3-642-01982-1
Carrier Form: 1 online resource (xix, 616 p.): ill.
ISBN: 9783642019821 (electronic bk.)
364201982X (electronic bk.)
Index Number: F270
CLC: F270.7
Contents: Includes bibliographical references and index.
pt. 1. Strategic alignment -- pt. 2. Governance -- pt. 3. People and culture.
Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Managem.