Handbook on business process management .. 2,, Strategic alignment, governance, people and culture
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Corporate Authors: | |
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Group Author: | ; |
Published: |
Springer,
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Publisher Address: | Berlin London |
Publication Dates: | 2010. |
Literature type: | Book |
Language: | English |
Series: |
International handbooks on information systems |
Subjects: | |
Online Access: |
http://dx.doi.org/10.1007/978-3-642-01982-1 |
Carrier Form: | 1 online resource (xix, 616 p.): ill. |
ISBN: |
9783642019821 (electronic bk.) 364201982X (electronic bk.) |
Index Number: | F270 |
CLC: | F270.7 |
Contents: |
Includes bibliographical references and index. pt. 1. Strategic alignment -- pt. 2. Governance -- pt. 3. People and culture. Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Managem. |