Getting past no:negotiating your way from confrontation to cooperation

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Bibliographic Details
Main Authors: Ury William
Published: Bantam Books,
Publisher Address: New York
Publication Dates: 1993.
Literature type: Book
Language: English
Edition: Rev. ed.
Subjects:
Carrier Form: xv, 189 p.: ill. ; 21 cm.
ISBN: 0553371312 (pbk.)
9780553371314 (pbk.)
Index Number: B849
CLC: B849
Call Number: B849/U83/rev.ed.
Contents: Includes bibliographical references.
Getting ready : Overview: breaking through barriers to cooperation ; Prologue: prepare, prepare, prepare -- Using the breakthrough strategy : Don't react: Go to the balcony ; Don't argue: Step to their side ; Don't reject: Reframe ; Don't push: Build them a golden bridge ; Don't escalate: Use power to educate -- Turning adversaries into partners -- Appendix : Preparation worksheet.
From the co-author of the two-million copy bestseller "Getting to Yes," a state-of-the-art book on negotiation in the '90s. Featuring an all-new chapter to familiarize readers with the main concepts of "Getting to Yes" and other negotiaion strategies, "Getting Past No" reveals how to turn adversaries into negotiating partners.