Delivering excellent service quality in aviation:a practical guide for internal and external service providers

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Bibliographic Details
Main Authors: Kossmann Mario
Published: Ashgate,
Publisher Address: Aldershot, England Burlington, VT
Publication Dates: c2006.
Literature type: Book
Language: English
Subjects:
Carrier Form: xvi, 192 p.: ill. ; 24 cm.
ISBN: 0754647250 (alk. paper)
9780754647256
Index Number: F56
CLC: F56-62
V22-62
F560.6-62
Call Number: F56-62/K866
Contents: Includes bibliographical references (p. [187]-188) and index.