The enthusiastic employee:how companies profit by giving workers what they want
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Main Authors: | |
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Group Author: | ; |
Published: |
Wharton School Pub.,
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Publisher Address: | Indianapolis, IN |
Publication Dates: | c2005. |
Literature type: | Book |
Language: | English |
Subjects: | |
Carrier Form: | xxxiii, 363 p.: ill. ; 24 cm. |
ISBN: |
0131423304 9780131423305 |
Index Number: | F272 |
CLC: | F272.92 |
Call Number: | F272.92/S621 |
Contents: |
Includes bibliographical references (p. 335-346) and index. Enthusiastic employees outproduce and outperform. They step up to do the impossible. They rally each other in tough times. Most people are enthusiastic when they're hired: hopeful, ready to work hard, eager to contribute. What happens to dampen their enthusiasm? Management, that's what. This book draws on 30 years of research and experience to show you exactly what managers do wrong and what they should do instead. Drawing on detailed case studies and employee attitude surveys in hundreds of companies, the authors offer research-proven solutions, not fads, nostrums, or phony shortcuts. Along |