The enthusiastic employee:how companies profit by giving workers what they want

Saved in:
Bibliographic Details
Main Authors: Sirota David 1933-
Group Author: Mischkind Louis A; Meltzer Michael Irwin
Published: Wharton School Pub.,
Publisher Address: Indianapolis, IN
Publication Dates: c2005.
Literature type: Book
Language: English
Subjects:
Carrier Form: xxxiii, 363 p.: ill. ; 24 cm.
ISBN: 0131423304
9780131423305
Index Number: F272
CLC: F272.92
Call Number: F272.92/S621
Contents: Includes bibliographical references (p. 335-346) and index.
Enthusiastic employees outproduce and outperform. They step up to do the impossible. They rally each other in tough times. Most people are enthusiastic when they're hired: hopeful, ready to work hard, eager to contribute. What happens to dampen their enthusiasm? Management, that's what. This book draws on 30 years of research and experience to show you exactly what managers do wrong and what they should do instead. Drawing on detailed case studies and employee attitude surveys in hundreds of companies, the authors offer research-proven solutions, not fads, nostrums, or phony shortcuts. Along