The emotionally intelligent manager:how to develop and use the four key emotional skills of leadership
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Main Authors: | |
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Corporate Authors: | |
Group Author: | |
Published: |
Jossey-Bass,
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Publisher Address: | San Francisco |
Publication Dates: | c2004. |
Literature type: | Book |
Language: | English |
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Online Access: |
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=106985 |
Carrier Form: | xxi, 294 p.: ill. ; 24 cm. |
ISBN: |
0787974226 (electronic bk.) 9780787974220 (electronic bk.) |
Index Number: | C933 |
CLC: | C933 |
Contents: |
Includes bibliographical references (p. 257-272) and index. Learn about the world of emotional intelligence: Emotions and reasoning at work; An emotional blueprint -- Understand your emotional skills: Read people: identifying emotions; Get in the mood: using emotions; Predict the emotional future: understanding emotions; Do it with feeling: managing emotions; Measuring emotional skills -- Develop your emotional skills: Read people correctly: improving your ability to identify emotions; Get in the right mood: improving your ability to use emotions; Predict the emotional future accurately: improving your ability to understand emotions; Do it with smart |