The emotionally intelligent manager:how to develop and use the four key emotional skills of leadership

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Bibliographic Details
Main Authors: Caruso David
Corporate Authors: NetLibrary, Inc
Group Author: Salovey Peter
Published: Jossey-Bass,
Publisher Address: San Francisco
Publication Dates: c2004.
Literature type: Book
Language: English
Subjects:
Online Access: http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=106985
Carrier Form: xxi, 294 p.: ill. ; 24 cm.
ISBN: 0787974226 (electronic bk.)
9780787974220 (electronic bk.)
Index Number: C933
CLC: C933
Contents: Includes bibliographical references (p. 257-272) and index.
Learn about the world of emotional intelligence: Emotions and reasoning at work; An emotional blueprint -- Understand your emotional skills: Read people: identifying emotions; Get in the mood: using emotions; Predict the emotional future: understanding emotions; Do it with feeling: managing emotions; Measuring emotional skills -- Develop your emotional skills: Read people correctly: improving your ability to identify emotions; Get in the right mood: improving your ability to use emotions; Predict the emotional future accurately: improving your ability to understand emotions; Do it with smart