Measuring e-government efficiency : the opinions of public administrators and other stakeholders /

"E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the impl...

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Bibliographic Details
Group Author: Rodríguez Bolívar, Manuel Pedro
Published: Springer Verlag,
Publisher Address: New York :
Publication Dates: [2014]
Literature type: Book
Language: English
Series: Public administration and information technology : 5
Subjects:
Summary: "E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementation of e-government policies and applications. It also tries to determine whether e-government applications have been introduced as a fad or according to real demands from citizenry and if efforts within e-government have been effective. This book investigates how public managers and policy-make
Carrier Form: xv, 285 pages : illustrations ; 25 cm.
Bibliography: Includes bibliographical references and index.
ISBN: 9781461499817 :
146149981X
Index Number: JF1525
CLC: D035-39
Call Number: D035-39/M484
Contents: The need for analyzing e-government efficiency: an introduction -- Systematic patterns of practice to improve e-government evaluation -- How open are public government data? An assessment of seven open data portals -- Measuring usability to improve the efficiency of electronic signature-based e-government solutions -- Electronic government service efficiency: how to measure efficiency of electronic services -- Generic mechanisms influencing e-initiative adoptions: perceptions of key actors -- Measuring e-government efficiency from the perspective of implementers: the case of e-budgeting in M