西南航空模式 = The southwest airlines way: using the power of relationships to achieve high performance

Main Authors: 美 吉特尔 Gittell, Jody Hoffer (著)
Group Author: 周亮 (译); 战凤梅 (译)
Published: 机械工业出版社
Publication Dates: 2011
Call Number: F567.126/4622-1