Business process management workshops：BPM 2009 international workshops, Ulm, Germany, September 7, 2009 revised papers

Corporate Authors: BPM 2009 (2009 Ulm, Germany); SpringerLink (Online service)
Group Author: Mecella Massimo.; Yang Jian. 1966-; Ardagna Danilo.
Published: Springer,
Publication Dates: 2010.