Author Results for Berry, Leonard L., 1942

Berry,Leonard L.
Leonard L. Berry, A. Parasuraman
Parasuraman,A.

1
Discovering the soul of service : the nine drivers of sustainable business success /

Cover is for reference only
Main Authors: Berry, Leonard L., 1942
Published: Free Press,
Publication Dates: [1999]
Call Number: F713.55/B534
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2
Marketing services competing through quality

Cover is for reference only
Main Authors: Berry Leonard L. 1942-
Group Author: Parasuraman A.
Published: Free Press Maxwell Macmillan Canada Maxwell Macmillan International,
Publication Dates: c1991.
Call Number: F713.5/B534
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