Author Results for Ukens Lorraine L

Ukens,Lorraine L
Lorraine L. Ukens
Lorraine L. Ukens, editor

1
101 ways to improve customer service training, tools, tips, and techniques

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Main Authors: Ukens Lorraine L
Published: Pfeiffer,
Publication Dates: c2007.
Call Number: F274/U34
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2
The new encyclopedia of group activities

Cover is for reference only
Main Authors: Ukens Lorraine L
Published: Pfeiffer,
Publication Dates: c2004.
Call Number: C912.2-44/U34
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3
Working together 55 team games

Cover is for reference only
Main Authors: Ukens Lorraine L
Published: Jossey-Bass/Pfeiffer,
Publication Dates: c1997.
Call Number: F272.9-4/U34
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4
What smart trainers know the secrets of success from the world's foremost experts

Cover is for reference only
Group Author: Ukens Lorraine L
Published: Jossey-Bass/Pfeiffer,
Publication Dates: c2001.
Call Number: C975/W555
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