Designing service processes to unlock value

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Bibliographic Details
Main Authors: Field Joy M
Published: Business Expert Press,
Publisher Address: New York
Publication Dates: c2012.
Literature type: Book
Language: English
Series: Service systems and innovations in business and society collection
Subjects:
Carrier Form: 137 p.: ill. ; 23 cm.
ISBN: 1606493043
9781606493045
Index Number: F713
CLC: F713.55
Call Number: F713.55/F454
Contents: Includes bibliographical references (p. [127]-133) and index.