The DNA of customer experience:how emotions drive value
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Main Authors: | |
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Published: |
Palgrave Macmillan,
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Publisher Address: | Basingstoke |
Publication Dates: | 2007. |
Literature type: | Book |
Language: | English |
Subjects: | |
Carrier Form: | xx, 166 p.: ill. ; 24 cm. |
ISBN: |
9780230500006 (hbk.) 0230500005 (hbk.) 9781349352371 (paperback) |
Index Number: | F713 |
CLC: | F713 |
Call Number: | F713/S534 |
Contents: | Includes bibliographical references and index. |