Screen LibraryManaging the customer experience：turn customers into advocates
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| Main Authors: | |
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| Group Author: | |
| Published: |
Financial Times Prentice Hall,
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| Publisher Address: | London |
| Publication Dates: | 2002. |
| Literature type: | Book |
| Language: | English |
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| Carrier Form: | xvi, 254 p.: ill. ; 24 cm. |
| ISBN: | 0273661957 |
| Index Number: | F713 |
| CLC: |
F713.53 F713.55 |
| Call Number: | F713.55/S659 |