Screen Library客户服务：面向21世纪的客户服务指导手册 = Customer service：building successful skills for the twenty-first century
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| Main Authors: | |
|---|---|
| Group Author: | ; |
| Published: |
企业管理出版社
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| Publisher Address: | 北京 |
| Publication Dates: | 2009 |
| Literature type: | Book |
| Language: | Chinese |
| Edition: | 2版 |
| Series: |
派力营销图书 ; 251 |
| Subjects: | |
| Carrier Form: | 18,485页: 图 ; 24cm |
| ISBN: | 978-7-80197-330-6 |
| Index Number: | F274 |
| CLC: | F274 |
| Call Number: | F274/2224-2 |
| Contents: | 本书提供了在诸多层面的商务活动或非营利事业中取得成功所必须掌握的各种内外部客户服务概念和技巧。 |