Managing the customer experience:turn customers into advocates
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Main Authors: | |
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Group Author: | |
Published: |
Financial Times Prentice Hall,
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Publisher Address: | London |
Publication Dates: | 2002. |
Literature type: | Book |
Language: | English |
Subjects: | |
Carrier Form: | xvi, 254 p.: ill. ; 24 cm. |
ISBN: | 0273661957 |
Index Number: | F713 |
CLC: |
F713.53 F713.55 |
Call Number: | F713.55/S659 |