Screen LibraryBreakthrough customer service：best practices of leaders in customer support
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| Group Author: | |
|---|---|
| Published: |
J. Wiley & Sons Canada,
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| Publisher Address: | Toronto |
| Publication Dates: | c1997. |
| Literature type: | Book |
| Language: | English |
| Subjects: | |
| Carrier Form: | xviii, 434 p.: ill. ; 24 cm. |
| ISBN: | 0471642320 |
| Index Number: | F713 |
| CLC: | F713.55 |
| Call Number: | F713.55/B828/ |
| Contents: |
Includes index. Includes bibliographical references: p. [421]-426. |