Screen Library呼叫中心数字化管理
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| Main Authors: | ; |
|---|---|
| Group Author: | ; |
| Published: |
经济管理出版社
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| Publisher Address: | 北京 |
| Publication Dates: | 2001 |
| Literature type: | Book |
| Language: | Chinese |
| Subjects: | |
| Carrier Form: | 174页: ; 21cm |
| ISBN: | 7-80162-197-2 |
| Index Number: | F626 |
| CLC: | F626.3 |
| Call Number: | F626.3/3449 |
| Note: | 书名原文:CallCenter Management By the Numbers |