Screen LibraryHandbook of research on AI and machine learning applications in customer support and analytics /
"AI and Machine Learning Applications and Implications in Customer Support and Analytics explores various artificial intelligence and machine learning models and methods for business applications, as well as algorithmic approaches for customer support and analytics in a variety of fields and ap...
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| Group Author: | ; ; |
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| Published: |
Business Science Reference,
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| Publisher Address: | Hershey, PA : |
| Publication Dates: | [2023] |
| Literature type: | Book |
| Language: | English |
| Series: |
Advances in business information systems and analytics (ABISA) book series,
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| Subjects: | |
| Summary: |
"AI and Machine Learning Applications and Implications in Customer Support and Analytics explores various artificial intelligence and machine learning models and methods for business applications, as well as algorithmic approaches for customer support and analytics in a variety of fields and applications in the modern data-driven era where data is arriving in greater variety and with more velocity. This book is ideal for marketing professionals, managers, business owners, researchers, practitioners, academicians, instructors, university libraries, and students, and covers topics such as artificial intelligence, machine learning, supervised learning, unsupervised learning, deep learning, customer sentiment analysis, customer emotional analysis, natural language processing, data mining, neural networks, ensemble learning, business analytics and analytical geared toward"-- |
| Carrier Form: | xxi, 423 pages : illustrations, forms ; 29 cm. |
| Bibliography: | Includes bibliographical references (pages 381-414) and index. |
| ISBN: |
9781668471050 1668471051 |
| Index Number: | HF5415 |
| CLC: | F713.55-62 |
| Call Number: | F713.55-62/H236-14 |
| Contents: | Customer face detecting artificial intelligence with people search social site algorithm for product encroachment in supermarkets : business development with customer perspective AI technology / Napoleon D, Gopal R -- Sequence graph-based query auto-suggestion, SGQAS / Soumya George -- Restaurant Sales Prediction Using Machine Learning / S M Nazmuz -- Examining customer behavior towards the use of contextual commerce powered by artificial intelligence / Ree Ho, Bee Lian Song -- Artificial intelligence model for analyzing buying patterns of customers : model for analyzing buying patterns of customers / S M Nazmuz -- Mall customer segmentation engine through clustering analysis / Meenu Vijarania, Nitin Kumar, Rohit Kumar, Swati Gupta -- User sentiment prediction and analysis for payment app reviews using supervised and unsupervised machine learning approaches / Md Shamim Hossain, Omdev Dahiya, Md Abdullah Al Noman. |