Author Results for Zemke Ron

Zemke,Ron
Filipczak,Bob
Raines,Claire
Ron Zemke, Claire Raines, Bob Filipczak
(美)卡尔·阿尔布瑞契特(Karl albrecht),(美)让·詹姆克(Ron Zemke)著
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(美)奇普·R·贝尔(Chip R. Bell)，(美)罗恩·泽姆克(Ron Zemke)著
(美)罗恩·泽姆克(Ron Zemke), (美)奇普·贝尔(Chip Bell)著
Anderson,Kristin
Bell,Chip R
Connellan,Thomas K

1
E-service 24 ways to keep your customers when the competition is just a click away

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Main Authors: Zemke Ron
Group Author: Connellan Thomas K 1942-
Published: AMACOM, American Management Association,
Publication Dates: 2001.
Call Number: F713.36/Z53
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2
Service magic the art of amazing your customers

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Main Authors: Zemke Ron
Corporate Authors: NetLibrary, Inc
Group Author: Bell Chip R
Published: Dearborn Trade Pub.,
Publication Dates: c2003.
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3
Generations at work managing the clash of boomers, Gen Xers, and Gen Yers in the workplace

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Main Authors: Zemke Ron
Group Author: Raines Claire; Filipczak Bob
Published: American Management Association,
Publication Dates: c2013.
Call Number: F279.712.3/Z53/2nd.ed.
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4
Generations at work managing the clash of veterans, boomers, xers, and nexters in your workplace

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Main Authors: Zemke Ron
Group Author: Raines Claire; Filipczak Bob
Published: AMACOM
Publication Dates: c2000.
Call Number: F279.712.3/Z53
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5
感动顾客 让顾客掏腰包的魔力

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Main Authors: 美 泽姆克 R Zemke,Ron ((美)罗恩·泽姆克(Ron Zemke), (美)奇普·贝尔(Chip Bell)著); 美 贝尔 C Bell,Chip
Group Author: 李雪 (译); 安志伟 (译); 万猛 (译)
Published: 机械工业出版社
Publication Dates: 2005
Call Number: F274/3144
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6
Performance Research Associates' Delivering knock your socks off service.

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Corporate Authors: Performance Research Associates
Group Author: Anderson Kristin 1962-; Zemke Ron
Published: American Management Association,
Publication Dates: c2003.
Call Number: F713.5/P438/3rd.ed.
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7
管理令人印象深刻的服务

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Main Authors: 美 贝尔 Bell, Chip R ((美)奇普·R·贝尔(Chip R. Bell)，(美)罗恩·泽姆克(Ron Zemke)著); 美 詹姆克 Zemke, Ron
Group Author: 王瑶 (译)
Published: 电子工业出版社
Publication Dates: 2014
Call Number: F276.6/7829
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8
服务经济 让顾客价值回到企业舞台中心

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Main Authors: 美 阿尔布瑞契特 卡尔 ((美)卡尔·阿尔布瑞契特(Karl albrecht),(美)让·詹姆克(Ron Zemke)著); 美 Albrecht Karl; 美 詹姆克 让; 美 Zemke Ron
Group Author: 唐果 (译)
Published: 中国社会科学出版社
Publication Dates: 2004
Call Number: F274/7224
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